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Refund Policy

At Keeno, we want you to love your purchase. If you're not satisfied, you may request a return or refund within 30 days of receiving your order.

✅ Products must be unused, in original packaging
✅ Only damaged, defective, or wrong items qualify
✅ Customers must email info@keeno.us with clear photos
✅ Refunds processed within 3–5 business days

*Note: We currently do not offer exchanges or returns for change of mind.*

Need help? Contact us anytime at info@keeno.us or call +1 747 300 7915.

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.